As an international mail order company, our focus is to get parts to our customers as quickly and economically as possible. Where possible we will try to provide a choice of shipping options.

Our database knows the weight of every part listed on our website. In the majority of cases this allows automatic shipping options for each order to be chosen at the checkout. Unfortunately, penalties will be imposed by all shipping companies if a parcel is particularly large in size compared to its weight, this is commonly known as “voluming out”. This means that sometimes we are unable to accurately quote shipping for orders until we have packed the parcel and confirmed the shipping cost.

Please be aware that import duties and taxes may differ depending on which state the parts are being delivered to. All duties and taxes are set by the Customs Authority of the destination country & state and, as such, we have no control over them. Please note that it will be the responsibility of the customer to pay all duties and taxes.

Our two most commonly used methods of shipment are by the postal service and UPS. We do, however, hold accounts with most major international couriers so please let us know if you have a preferred courier or if you would like us to ship using an account you hold with a specific courier.

Further information (including the ability to track a parcel) is available here:

• www.royalmail.com
• www.ups.com

If you would like to discuss a parcel with a member of our Logistics team please email us using: despatch@flyingspares.co.uk

Below is a guide to the standard postal and UPS shipping terms:

Please be aware that import duties and taxes may apply upon receipt of orders shipped outside of the European Union.

Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and state and depend on a number of factors, such as country of origin of the purchased product, local import taxes, and it will be your responsibility to pay them if and when asked to by your local authorities.

All parts on our website are shown with their prices without UK VAT (currently 20%).

All customers from the United States will not have VAT added to their orders.

Flying Spares Ltd cannot advise on, or be responsible for, any Customs or Import Duties or Taxes that are subsequently imposed on your order once it arrives in your country. Please confirm what extra charges your order is likely to incur before confirming the order with us.